4Service and support
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  • service and support
    service and support
    Service

    Our after-sales service aims at one-year warranty and lifelong maintenance; The team provides professional commissioning, technical guidance, maintenance and after-sales service.

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  • Technical service team
    Technical service team
    Technology

    The company has technical support team and after-sales team in woodworking machinery industry. The technical team closely follows the needs of customers and provides them with the best solutions.

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  • field service
    field service
    Scene

    After the goods are delivered to the local area, if the customer requests, we can arrange technicians to conduct on-site debugging and debugging training for the customer.

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  • Remote service
    Remote service
    Long-range

    Customers can contact our customer service or local authorities if they have any questions or questions about machinery.
    Agent

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  • Common after-sales accessories
    Common after-sales accessories
    Common

    Hardware accessories such as motor, fixture, frequency converter and servo. Easy-to-wear parts such as knives and drills are not included in the after-sales service.

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Spare parts distribution and maintenance

　　In the case of non-man-made damage and non-natural disaster damage, we will provide one-year free after-sales and maintenance for non-loss accessories, such as motors, servos and frequency converters. If you need to replace parts, if you are an agent or factory customer, you can contact our factory customer service as soon as possible. If you are a manufacturer customer of our agent, you can contact our local agent. Our company will handle the parts and deliver them to the local area as soon as possible within 1 week, and the logistics time is normally within 1 week.
　　Outside or beyond the warranty period, if the customer needs accessories, we will charge the corresponding accessories, and the price of accessories will be subject to the price provided by the supplier. If maintenance and on-site technical support are needed, we will charge a certain service fee.

零配件配送与维修
  • Customer Service Hotline:+86-769-8600 9654
  • Address:No. 19, Guanghui Road, Xincun, Wanjiang Street, Dongguan City
    • COPYRIGHT© Guangdong ChengNuo Intelligent Equipment Technology Co., Ltd. Guangdong ICP No. 2025429976 Backend management
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